DirectCourse: CDS/CFSM & NADSP E-Badge Crosswalk

CFSM: Recommended CFSM Lessons to Fulfill NFS Badges

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CFSM Primary Audience

The CFSM content is for supervisors, managers, and leaders. Content will be useful for people in these roles who develop or deliver support for community-based living. It applies to roles in disability, aging, and other long-term services and supports (LTSS). It is useful across various types of human services. The CFSM content applies to those responsible for:

  • Recruiting, hiring, supervising, and training DSPs or other employees
  • Assessment, service planning, and coordination of support for people receiving services
  • Collection and analysis of data related to service outcomes and/or organizational performance and quality improvement
  • Implementation of service policy and regulations
  • Fiscal management and planning
  • Organizational leadership

*Please note: The CFSM content does not address direct support competencies. For training in direct support, please see the other curricula within DirectCourse.

Last updated: September 2022

Code of Ethics Commitment

NADSP E-Badge Catalog Description

Recommended Lessons

 This badge is a prerequisite for all other badges in the NADSP E-Badge Academy.

By earning the Code of Ethics Commitment badge, you will demonstrate the following: Your agreement to provide services in line with the NADSP Code of Ethics.

This badge is part of the Professionalism and Ethics CMS Core Competency.

  • CFSM-L: Supervision and Leadership: Applying the NADSP COE in Supervision, Management, and Leadership

NFS Competency Area 3: Participant Support Plan Development, Monitoring and Assessment

Discovery (NADSP E-Badge)

NADSP E-Badge Catalog Description

Recommended Lessons

By earning the Discovery badge, you will demonstrate the following:

3.A. Identify participant’s individual preferences and needs and ensure service planning and implementation are designed to meet his or her preferences and needs. 

This badge is part of the Participant Support Plan Development, Monitoring and Assessment National Frontline Supervisor Competency.

  • CFSM-E: Business Practices and Organization Development: Writing SMART Goals

NFS Competency Area 5: Promoting Professional Relations and Teamwork

Empower DSPs (NADSP E-Badge)

NADSP E-Badge Catalog Description

Recommended Lessons

By earning the Empower DSPs badge, you will demonstrate the following:

5.F. Involve and empower DSPs by taking a direct interest in their roles and responsibilities, encouraging DSPs to try new ideas, seeking DSPs' opinions and input regarding various issues, and empowering DSPs to make decisions.

This badge is part of the Promoting Professional Relations and Teamwork National Frontline Supervisor Competency.

  • CFSM-M: Workforce Development: Management Approaches and Employee Retention

Team Meetings (NADSP E-Badge)

NADSP E-Badge Catalog Description

Recommended Lessons

By earning the Team Meetings badge, you will demonstrate the following:

5.K. Coordinate and facilitate staff meetings, ensuring a sense of trust and openness, and encouraging group participation and ownership.

This badge is part of the Promoting Professional Relations and Teamwork National Frontline Supervisor Competency.

  • CFSM-I: Supervision and Leadership: Teamwork

NFS Competency Area 6: Staff Recruitment, Selection, and Hiring

Recruiting DSPs (NADSP E-Badge)

NADSP E-Badge Catalog Description

Recommended Lessons

 By earning the Recruiting DSPs badge, you will demonstrate the following:

6.A. Use best practices in recruitment activities to maximize the chances of finding DSPs who are likely to be a good match to the position and participant.

This badge is part of the Staff Recruitment, Selection, and Hiring National Frontline Supervisor Competency.

  • CFSM-M: Workforce Development: Recruiting for Retention

Hiring DSPs (NADSP E-Badge)

NADSP E-Badge Catalog Description

Recommended Lessons

By earning the Hiring DSPs badge, you will demonstrate the following:

6.B. Effectively screen applicants before an interview and conduct an interview using structured behavioral questions and other assessments based on identified competencies.

This badge is part of the Staff Recruitment, Selection and Hiring National Frontline Supervisor Competency.

  • CFSM-M: Workforce Development: Realistic Job Previews
  • CFSM-I: Workforce Development: Selection Strategies for Employee Success and Retention

NFS Competency Area 7: Staff Supervision, Training, and Development

DSP Orientation (NADSP E-Badge)

NADSP E-Badge Catalog Description

Recommended Lessons

 By earning the DSP Orientation badge, you will demonstrate the following:

7.A. Provide onboarding to new staff using a variety of orientation strategies, including the use of mentors and peer-to-peer feedback, and coordinate and document staff participation in orientation, training, and self-directed learning and professional development activities.

This badge is part of the Staff Supervision, Training, and Development National Frontline Supervisor Competency.

 

  • CFSM-M: Workforce Development: Orientation Practices

DSP Development (NADSP E-Badge)

NADSP E-Badge Catalog Description

Recommended Lessons

 By earning the DSP Development badge, you will demonstrate the following:

7.B. Promote the ongoing competency-based training and development of DSPs by effectively supporting DSPs in creating and updating professional development plans, and sharing resources related to best practices, emerging trends, and evidence-based practices.

This badge is part of the Staff Supervision, Training, and Development National Frontline Supervisor Competency.

  • CFSM-I: Supervision and Leadership: Employee Development
  • CFSM-I: Workforce Development: Choosing Training Topics

NFS Competency Area 9: Advocacy and Public Relations

Public Relations (NADSP E-Badge)

NADSP E-Badge Catalog Description

Recommended Lessons

By earning the Public Relations badge, you will demonstrate the following:

9.B. Interact with and educate community members and organizations when relevant to participant’s needs or services.

This badge is part of the Advocacy and Public Relations National Frontline Supervisor Competency.

  • CFSM-L-S: People We Support: The ASD Climate

NFS Competency Area 10: Leadership, Professionalism and Self-Development

FLS Accredited Education (25 hr) (NADSP E-Badge)

NADSP E-Badge Catalog Description

Recommended Lessons

By earning 25 hours of Accredited Education for Frontline Supervisors, you will demonstrate the following:

10.F. Complete required training education/certification, and continue professional development and development of expertise by keeping abreast of evidence-based best practices, technology, and relevant resources that will enhance knowledge and leadership in practice. 

This badge is associated with the Leadership, Professionalism and Self-Development National Frontline Supervisor Competency.

  • All lessons in the CFSM can be used toward earning an FLS Accredited Education E-Badge.

National Frontline Supervisor Competencies PDF