Employment and Community First CHOICES Workforce QuILTSS Initiative Survey 2019: Year Two Report

Service Areas

This section of the report summarizes program participation data on services, including (1) ECF CHOICES, (2) DIDD Waiver service, (3) Vocational Rehabilitation, and (4) CHOICES (Non-ECF CHOICES). Within each service area were multiple service types for a total of 15 programs across the four service areas.  Organizations were asked to identify which services they provided out of these 15 service types.

Service Types

All organizations provided at least two service types.  Eleven percent of organizations provided 2 or 3 service types, 16% provided 4 or 5 service types, and 37% provided between 6 and 10 service types.  Thirty percent of organizations provided between 11 and 14 service types. Seven percent of organizations provided all 15 service types.

ECF CHOICES Qualified Job Developer

Table 8. Employment Services Requiring a Qualified Job Developer

  

Number of Reporting Organizations

All DSPs

% Provide Service

73

49%

Average # DSPs per Organization

29

2

Starting Wages

24

$11.40

Average Wages

20

$12.21

Highest Wages

19

$14.19

Total Overtime Hours in Last 30 Days

17

531

As seen in Table 8, 49% of organizations across the state provided ECF Choices Employment Services Requiring a Qualified Job Developer.  In 2019, organizations employed an average of 2 DSPs (range 0 to 8) for this service. There was a total of 59 DSPs who provided this service across 29 organizations.  For DSPs who provided Employment Services Requiring a Qualified Job Developer in 2019, the average starting wage was $11.40, the average wage overall was $12.21, and the average highest wage was $14.19.  The average overtime hours paid to DSPs in the last 30 days was 31 (range 0 to 388).  In the last 30 days, there was a total of 531 overtime hours paid to DSPs across 17 organizations.

ECF CHOICES Qualified Job Coach

Table 9. Employment Services Requiring a Qualified Job Coach

  

Number of Reporting Organizations

All DSPs

% Provide Service

73

55%

Average # DSPs per Organization

31

9

Starting Wages

28

$10.52

Average Wages

23

$11.34

Highest Wages

24

$13.19

Total Overtime Hours in Last 30 Days

21

136

Fifty-five percent of organizations across the state provided ECF Choices Employment Services Requiring a Qualified Job Coach.  In 2019, organizations employed an average of 9 DSPs (range 0 to 173) for this service.  There was a total of 283 DSPs who provided this service across 31 organizations.  For DSPs who provided Employment Services Requiring a Qualified Job Coach in 2019, the average starting wage was $10.52, the average wage overall was $11.34, and the average highest wage was $13.19.  The average overtime hours paid to DSPs in the last 30 days was 7 (range 0 to 80). In the last 30 days, there was a total of 136 overtime hours paid to DSPs across 21 organizations (see Table 9).

ECF CHOICES Community Integration Support Services/Independent Living Skills Training

Seventy percent of organizations provided ECF CHOICES community integration support services and/or independent living skills training to one or more ECF CHOICES members.  Table 10 summarizes information about DSPs providing these services.

Table 10. Community Integration Support Services/Independent Living Skills Training

  

Number of Reporting Organizations

All DSPs

% Provide Service

73

70%

Average # DSPs per Organization

40

19

Starting Wages

38

$9.88

Average Wages

35

$10.46

Highest Wages

35

$11.97

Total Overtime Hours in Last 30 Days

26

494

As seen in Table 10, 70% of organizations across the state provided ECF Choices Community Integration Support Services/Independent Living Skills Training.  In 2019, organizations employed an average of 19 DSPs (range 0 to 234) for this service.  There was a total of 744 DSPs who provided this service across 40 organizations.  For DSPs who provided Community Integration Support Services/Independent Living Skills Training in 2019, the average starting wage was $9.88, the average wage overall was $10.46, and the average highest wage was $11.97.  The average overtime hours paid to DSPs in the last 30 days was 19 (range 0 to 151). In the last 30 days, there was a total of 494 overtime hours paid to DSPs across 26 organizations.

ECF CHOICES Community Living Supports (CLS)

Table 11. Community Living Supports

  

Number of Reporting Organizations

All DSPs

% Provide Service

72

71%

Average # DSPs per Organization

42

23

Starting Wages

37

$9.82

Average Wages

35

$10.61

Highest Wages

35

$12.57

Total Overtime Hours in Last 30 Days

27

3,544

Seventy-one percent of organizations across the state provided ECF Choices Community Living Supports. In 2019, organizations employed an average of 23 DSPs (range 0 to 234) for this service.  There was a total of 952 DSPs who provided this service across 42 organizations.  For DSPs who provided Community Living Supports in 2019, the average starting wage was $9.82, the average wage overall was $10.61, and the average highest wage was $12.57.  The average overtime hours paid to DSPs in the last 30 days was 131 (range 0 to 867). In the last 30 days, there was a total of 3,544 overtime hours paid to DSPs across 27 organizations (see Table 11).

ECF CHOICES Personal Assistance and/or Supportive Home Care

Table 12. Personal Assistance and/or Supportive Home Care

  

Number of Reporting Organizations

All DSPs

% Provide Service

73

67%

Average # DSPs per Organization

36

12

Starting Wages

31

$9.88

Average Wages

28

$10.31

Highest Wages

29

$11.42

Total Overtime Hours in Last 30 Days

24

25

As seen in Table 12, 67% of organizations across the state provided ECF Choices Personal Assistance and/or Supportive Home Care.  In 2019, organizations employed an average of 12 DSPs (range 0 to 131) for this service.  There was a total of 442 DSPs who provided this service across 36 organizations.  For DSPs who provided Personal Assistance and/or Supportive Home Care in 2019, the average starting wage was $9.88, the average wage overall was $10.31, and the average highest wage was $11.42.  The average overtime hours paid to DSPs in the last 30 days was 1 (range 0 to 20). In the last 30 days, there was a total of 25 overtime hours paid to DSPs across 24 organizations.

DIDD Waiver 1915c Employment Supports

Table 13. 1915c Employment Supports

  

Number of Reporting Organizations

All DSPs

% Provide Service

71

63%

Average # DSPs per Organization

34

23

Starting Wages

32

$10.12

Average Wages

29

$10.92

Highest Wages

29

$12.59

Total Overtime Hours in Last 30 Days

21

565

Sixty-three percent of organizations across the state provided DIDD Waiver 1915c Employment Supports.  In 2019, organizations employed an average of 23 DSPs (range 0 to 173) for this service.  There was a total of 765 DSPs who provided this service across 34 organizations. For DSPs who provided DIDD Waiver 1915c Employment Supports in 2019, the average starting wage was $10.12, the average wage overall was $10.92, and the average highest wage was $12.59.  The average overtime hours paid to DSPs in the last 30 days was 27 (range 0 to 263). In the last 30 days, there was a total of 565 overtime hours paid to DSPs across 21 organizations (see Table 13).

DIDD Waiver 1915c Residential/Supported Living Services

Table 14. 1915c Residential/Supported Living Services

  

Number of Reporting Organizations

All DSPs

% Provide Service

74

74%

Average # DSPs per Organization

46

93

Starting Wages

45

$9.72

Average Wages

43

$10.31

Highest Wages

41

$12.75

Total Overtime Hours in Last 30 Days

35

69,872

As seen in Table 14, 74% of organizations across the state provided DIDD Waiver 1915c Residential/Supported Living Services.  In 2019, organizations employed an average of 93 DSPs (range 0 to 380) for this service.  There was a total of 4,278 DSPs who provided this service across 46 organizations.  For DSPs who provided DIDD Waiver 1915c Residential/Supported Living Services in 2019, the average starting wage was $9.72, the average wage overall was $10.31, and the average highest wage was $12.75.  The average overtime hours paid to DSPs in the last 30 days was 1,996 (range 0 to 11,529). In the last 30 days, there was a total of 69,872 overtime hours paid to DSPs across 35 organizations.

DIDD Waiver 1915c Personal Assistance Services

Table 15. 1915c Personal Assistance Services

  

Number of Reporting Organizations

All DSPs

% Provide Service

73

67%

Average # DSPs per Organization

38

29

Starting Wages

39

$9.64

Average Wages

37

$10.17

Highest Wages

37

$11.47

Total Overtime Hours in Last 30 Days

28

555

Sixty-seven percent of organizations across the state provided DIDD Waiver 1915c Personal Assistance Services.  In 2019, organizations employed an average of 29 DSPs (range 0 to 234) for this service.  There was a total of 1,102 DSPs who provided this service across 38 organizations.  For DSPs who provided DIDD Waiver 1915c Personal Assistance Services in 2019, the average starting wage was $9.64, the average wage overall was $10.17, and the average highest wage was $11.47.  The average overtime hours paid to DSPs in the last 30 days was 20 (range 0 to 135). In the last 30 days, there was a total of 555 overtime hours paid to DSPs across 28 organizations (see Table 15).

DIDD Waiver 1915c Community Based Services

Table 16. DIDD Waiver 1915c Community Based Services

  

Number of Reporting Organizations

All DSPs

% Provide Service

74

80%

Average # DSPs per Organization

47

42

Starting Wages

47

$10.05

Average Wages

44

$10.68

Highest Wages

44

$12.27

Total Overtime Hours in Last 30 Days

31

1,841

As seen in Table 16, 80% of organizations across the state provided DIDD Waiver 1915c Community Based Services. In 2019, organizations employed an average of 42 DSPs (range 0 to 234) for this service.  There was a total of 1,994 DSPs who provided this service across 47 organizations.  For DSPs who provided DIDD Waiver 1915c Community Based Services in 2019, the average starting wage was $10.05, the average wage overall was $10.68, and the average highest wage was $12.27.  The average overtime hours paid to DSPs in the last 30 days was 59 (range 0 to 527).  In the last 30 days, there was a total of 1,841 overtime hours paid to DSPs across 31 organizations.

DIDD Waiver 1915c Facility Based Services

Table 17. DIDD Waiver 1915c Facility Based Services

  

Number of Reporting Organizations

All DSPs

% Provide Service

72

33%

Average # DSPs per Organization

19

31

Starting Wages

18

$9.56

Average Wages

15

$10.45

Highest Wages

14

$12.54

Total Overtime Hours in Last 30 Days

12

119

As seen in Table 17, 33% of organizations across the state provided DIDD Waiver 1915c Facility Based Services. In 2019, organizations employed an average of 31 DSPs (range 0 to 234) for this service.  There was a total of 579 DSPs who provided this service across 19 organizations. For DSPs who provided DIDD Waiver 1915c Facility Based Services in 2019, the average starting wage was $9.56, the average wage overall was $10.45, and the average highest wage was $12.54.  The average overtime hours paid to DSPs in the last 30 days was 10 (range 0 to 60). In the last 30 days, there was a total of 119 overtime hours paid to DSPs across 12 organizations.

Vocational Rehabilitation: Qualified Employment Specialist

Table 18. Vocational Rehabilitation Employment Services Requiring a VR-Qualified Employment Specialist

  

Number of Reporting Organizations

All DSPs

% Provide Service

73

45%

Average # DSPs per Organization

24

4

Starting Wages

22

$12.14

Average Wages

19

$12.93

Highest Wages

21

$14.78

Total Overtime Hours in Last 30 Days

14

0

Forty-five percent of organizations across the state provided Vocational Rehabilitation Employment Services Requiring a VR-Qualified Employment Specialist.  In 2019, organizations employed an average of 4 DSPs (range 0 to 29) for this service.  There was a total of 89 DSPs who provided this service across 24 organizations.  For DSPs who provided Vocational Rehabilitation Employment Services Requiring a VR-Qualified Employment Specialist in 2019, the average starting wage was $12.14, the average wage overall was $12.93, and the average highest wage was $14.78.  There were no overtime hours paid to DSPs in the last 30 days for this service (see Table 18).

Vocational Rehabilitation Qualified Job Coach

Table 19. Vocational Rehabilitation Employment Services Requiring a VR-Qualified Job Coach 

  

Number of Reporting Organizations

All DSPs

% Provide Service

72

47%

Average # DSPs per Organization

25

12

Starting Wages

25

$10.58

Average Wages

22

$11.44

Highest Wages

22

$13.08

Total Overtime Hours in Last 30 Days

16

97

As seen in Table 19, 47% of organizations across the state provided Vocational Rehabilitation Employment Services Requiring a VR-Qualified Job Coach.  In 2019, organizations employed an average of 12 DSPs (range 0 to 173) for this service.  There was a total of 296 DSPs who provided this service across 25 organizations.  For DSPs who provided Vocational Rehabilitation Employment Services Requiring a VR-Qualified Job Coach in 2019, the average starting wage was $10.58, the average wage overall was $11.44, and the average highest wage was $13.08.   The average overtime hours paid to DSPs in the last 30 days was 6 (range 0 to 97).  In the last 30 days, there was a total of 97 overtime hours paid to DSPs across 16 organizations.

CHOICES (Non-ECF CHOICES): Personal Care Services

Table 20. CHOICES (Non-ECF CHOICES) Personal Care Services

  

Number of Reporting Organizations

All DSPs

% Provide Service

70

47%

Average # DSPs per Organization

26

39

Starting Wages

26

$9.50

Average Wages

26

$9.91

Highest Wages

25

$11.44

Total Overtime Hours in Last 30 Days

19

603

Forty-seven percent of organizations across the state provided CHOICES (Non-ECF CHOICES) Personal Care Services.  In 2019, organizations employed an average of 39 DSPs (range 0 to 339) for this service.  There was a total of 1,017 DSPs who provided this service across 26 organizations.  For DSPs who provided CHOICES (Non-ECF CHOICES) Personal Care Services in 2019, the average starting wage was $9.50, the average wage overall was $9.91, and the average highest wage was $11.44.  The average overtime hours paid to DSPs in the last 30 days was 32 (range 0 to 191).  In the last 30 days, there was a total of 603 overtime hours paid to DSPs across 19 organizations (see Table 20).

CHOICES (Non-ECF CHOICE): Attendant Care Services

Table 21. CHOICES (Non-ECF CHOICES) Attendant Care Services

  

Number of Reporting Organizations

All DSPs

% Provide Service

69

46%

Average # DSPs per Organization

25

39

Starting Wages

24

$9.48

Average Wages

24

$9.88

Highest Wages

34

$11.39

Total Overtime Hours in Last 30 Days

19

817

As seen in Table 21, 46% of organizations across the state provided CHOICES (Non-ECF CHOICES) Attendant Care Services. In 2019, organizations employed an average of 39 DSPs (range 0 to 337) for this service.  There was a total of 976 DSPs who provided this service across 25 organizations.  For DSPs who provided CHOICES (Non-ECF CHOICES) Attendant Care Services in 2019, the average starting wage was $9.48, the average wage overall was $9.88, and the average highest wage was $11.39.  The average overtime hours paid to DSPs in the last 30 days was 43 (range 0 to 350). In the last 30 days, there was a total of 817 overtime hours paid to DSPs across 19 organizations.

CHOICES (non-ECF CHOICES): Community Living Supports

Table 22. CHOICES (Non-ECF CHOICES) Community Living Supports

  

Number of Reporting Organizations

All DSPs

% Provide Service

72

51%

Average # DSPs per Organization

28

38

Starting Wages

28

$9.89

Average Wages

26

$10.36

Highest Wages

26

$12.73

Total Overtime Hours in Last 30 Days

19

2,030

Fifty-one percent of organizations across the state provided CHOICES (Non-ECF CHOICES) Community Living Supports.  In 2019, organizations employed an average of 38 DSPs (range 0 to 234) for this service. There was a total of 1,051 DSPs who provided this service across 28 organizations.  For DSPs who provided CHOICES (Non-ECF CHOICES) Community Living Supports in 2019, the average starting wage was $9.89, the average wage overall was $10.36, and the average highest wage was $12.73.  The average overtime hours paid to DSPs in the last 30 days was 107 (range 0 to 1,589).  In the last 30 days, there was a total of 2,030 overtime hours paid to DSPs across 19 organizations (see Table 22).