Universal - Person Centered PBS Strategies
Conflict resolution is one topic in the Organizational Environment component of Positive Social Strategies. All relationships have times of conflict, and having a healthy response to conflict is an essential part of having a healthy organization. This session includes information about managing and resolving conflict, and includes an activity that helps participants to assess their organizational response to conflict.
Participants will learn:
- healthy responses to managing conflict.
- suggestions for setting conflict resolution ground rules.
- how to use the Conflict Resolution Self and Team Assessment tool.
Video from the Web version of this publication:
Conflict Resolution: https://www.youtube.com/embed/aNYKuFG0KDo