RTC/OM HCBS Measurement Education Modules

Data Driven Decision Making is an Interative Process

  • People’s lives and services change over time, thus, new information is needed to ensure service quality.
  • When there are changes to policies, programs, or people’s preferences and desired life outcomes, new data needs to be collected.
  • Results of measurement efforts generate new questions and ideas for quality improvement both of which will require additional information.