RTC/OM HCBS Measurement Education Modules

Level of Measurement: Provider

Provider (agency)

Examples of provider-level measurement outcomes include:

  • The increase in number of people with disabilities employed in the community over the last year within a provider network.
  • The average rating of transportation quality within a provider network.

The purpose of provider-level measurement is to determine how providers or provider characteristics and/or services and policies relate to individual or group outcomes. For example, does the provider consistently deliver transportation in a high quality manner?