RTC/OM HCBS Measurement Education Modules

Level of Measurement: Recap

It is important to consider the level of measurement and how this relates to questions you desire to answer. There are three main levels of HCBS measurement:

  • Individual (personal outcomes)
    • Outcomes related to individuals, for example, personal employment outcomes.
      • This information can be summarized across several people.
  • Provider (agency or provider)
    • Outcomes of a provider or organization, for example, the proportion of a provider's recipients who report having reliable transportation.
  • Systems (state or nation)
    • Outcomes related to a system or policy, for example, state-level performance in a specific outcome area, such as community inclusion.