RTC/OM HCBS Measurement Education Modules

HCBS Recipient-Reported Outcomes

Information about many HCBS outcomes is based upon information from administrative data sets or secondary data.

Recipient-reported outcomes, however, are based upon the reports of recipients themselves via interviews and surveys.

Recipient-reported outcomes have the potential to provide a person-centered approach to measuring HCBS outcomes.

These outcomes directly reflect the individual's reported experience and can be used to:

  • understand ways to increase the quality of life for recipients
  • provide information about how services can be improved
  • track compliance and quality assurance