RTC/OM HCBS Measurement Education Modules

An outcome is an end result, often of some process, policy, program, etc. Measurement allows us to understand the extent to which an outcome has been achieved (Clancy & Eisenberg, 1998). Outcome measurement can also test the relationships that exist between other factors (e.g. age, living arrangement) and an outcome.

HCBS outcomes are measured to assess and evaluate the extent to which services are meeting people's needs and allowing them to live the kind of lives they desire.

• For example, an outcome of interest might be the percentage of people receiving HCBS who feel included in the community.
• Another example would be the proportion of people receiving services in a state who are employed in community-based settings.