Recruiting, Selecting, and Retaining Direct Service Workers to Provide Self-Directed HCBS

How to use these Modules

The information in these modules is presented using a variety of formats.  Below is a key to using each of the features. Each feature contains different information, so listening to the audio along with reading what’s on the page is important.

Lesson Features


You can listen to the audio information by clicking on the play button.  Follow along with the interactive transcript, which you can show or hide by clicking on the "Show Transcript" or "Hide Transcript" button in the middle of the second row.  This is different from the "Read-It-To-Me" function.  "Read-It-To-Me" reads the text on the screen.  Audio provides additional information.

Voice Clips

Some pages have a voice clip of someone sharing their experience.  These work the same way as the audio information boxes.

Show More

Some pages have blue boxes.  Click on these boxes to show more information.


Some of the lessons have activities that include writing and planning for hiring your DSWs in a document.  These activities are linked and will open into a document that you can fill in on your computer. You can print them or save them to your computer from the controls in your browser.


Important words are underlined (dotted) in the text.  If you hover over them a definition will pop up.


At the bottom of some pages, you will see a "What Do You Think?" or "What Would You Do?"  "What Do you Think?" is a reflection for you to think about how what you have learned applies to your needs.  "What Would You Do?" is a scenario that shows how a person applies the module lessons to their situation.


The "Read-It-To-Me" feature is an optional feature that uses a computer-generated voice to read the text written on each page out loud. You do not need to use this feature if you would prefer to read the text yourself. You can also use a screen reader instead of the "Read-It-To-Me" feature. 

Goto Next Page

The word "Goto" is preferred by screenreaders and means the same as "Go to." You can use the "Goto Next Page" or "Goto Previous Page" button to move forward and backward in the modules.