Recruiting, Selecting, and Retaining Direct Service Workers to Provide Self-Directed HCBS

Module #4: Welcoming and Training Your New DSW

The illustration is meant to show the steps on the path to hiring and keeping direct support workers. Key steps in the process iclude recruiting, selecting, and retaining workers.

Module Description

The purpose of this training module is to assist individuals, their families, or authorized representatives who self-direct services to welcome and provide orientation and training for their new direct service worker (DSW).   

Module Objective

Learners will develop an orientation and training plan for new DSWs. 

Module Lessons

Lesson 4.1: Welcome and Orientation of Your New DSW

Lesson 4.2: Developing a Training Plan

Lesson 4.3: Providing Feedback and Recognition to DSWs

Lynda Lahti Anderson, University of Minnesota Institute on Community Integration

Jody Van Ness, University of Minnesota Institute on Community Integration

Barbara Kleist, University of Minnesota Institute on Community Integration

Kristin Dean, University of Minnesota Institute on Community Integration

Danielle Mahoehney, University of Minnesota Institute on Community Integration