Recruiting, Selecting, and Retaining Direct Service Workers to Provide Self-Directed HCBS

Module #6: Recognizing and Managing DSW Stress and Burnout

The illustration is meant to show the steps on the path to hiring and keeping direct support workers. Key steps in the process iclude recruiting, selecting, and retaining workers.

Module Description

The purpose of this training module is to assist individuals, their families, or authorized representatives who self-direct services to understand the risks of stress and burnout for direct service workers (DSW) and how to manage DSW stress and burnout.   

Module Objective

Learners will be able to identify the signs of stress and burnout and identify at least two strategies for managing stress and burnout of their DSWs.  Learners will be able to describe techniques to manage stress and prevent burnout.

Module Lessons:

Lesson 6.1: Impact of Stress and Burnout on DSWs

Lesson 6.2: Identifying DSW Stress and Burnout

Lesson 6.3: Managing DSW Stress and Building Resiliency

Jody Van Ness, University of Minnesota Institute on Community Integration

Lynda Lahti Anderson, University of Minnesota Institute on Community Integration

Megan Sanders, University of Minnesota Institute on Community Integration

Barbara Kleist, University of Minnesota Institute on Community Integration

Kristin Dean, University of Minnesota Institute on Community Integration

Danielle Mahoehney, University of Minnesota Institute on Community Integration