Visibility in the Community
Another area the team considers when implementing person-centered practices is about how visible the work being completed is across the community. Reaching out to the community and sharing information is important. Websites, newsletters, brochures, and social media can be used to increase visibility of the team's work.
Sharing the positive efforts that are taking place helps deliver the message that the organization is committed to improving HCBS. Many HCBS providers already schedule events to reach out to family members, guardians, relatives, friends and community partners. A simple way to share details about person-centered practices is to add agenda items to standing events and to ask for a period of time in these events to talk about the team’s work.
Minnesota Team Checklist Items 27 and 28 are meant to prompt the team to make sure there is a plan for visibility. The action plan might include expanding on the training that was developed earlier using Item 25 (offering training to stakeholders) to include updates on progress and stories about how the work is being completed. One provider created a presentation for its board of directors. The team created a summary of the assessment, key findings, examples of what they are working on together, and outcome data to celebrate progress.
- Website page dedicated to person-centered practices within the organization
- Public health posters about the culture of the organization
- Newsletters or brochures sharing progress made implementing person-centered practices
- Summary of outcomes shared as a visual during scheduled events
Please use the MN Team Checklist and the HCBS Planning Tool to complete the activity.
Minnesota Team Checklist. Items number 21 and 22 in the Visibility section.
- 27. Information about person-centered and positive support practices is shared with the larger community using brochures, website pages, newsletters, and social media. Score the checklist: 0 - planning not yet started, 1 - in progress, or 2 - fully in place.
- 28. Presentations and other events are used to introduce person-centered and positive support practices to people in the community. Score the checklist: 0 - planning not yet started, 1 - in progress, or 2 - fully in place.
- Checklist item 27: Information about person-centered and positive support practices is shared with the larger community using brochures, website pages, newsletters, and social media.
- Checklist item 28: Presentations and other events are used to introduce person-centered and positive support practices to people in the community.
HCBS Questions 27 and 28 are used to brainstorm ideas for increasing visibility for person-centered practices. How will your team share about person-centered practices and positive supports with the community?
If you haven't already done so please use these links to access the tools.