HCBS Training

Change is Personal

People don't resist change. They resist being changed as quoted by Peter Senge.

Making changes in how we interact with others is a personal process. Keeping this in mind when bringing new practices to HCBS will help make sure the change process is a success. People often respond to a new practice by thinking about how it fits their own views. Everyone needs time to think about how person-centered practices align with their values and beliefs. People can begin learning new skills once they can see how a practice aligns with what they think is important in life.

The team you create will need to assess how ready staff members and people supported are to take on the task of improving HCBS services. The more people who embrace a new practice, the higher the chance that a provider will be successful in becoming more person-centered.