Recruiting, Selecting, and Retaining Direct Service Workers to Provide Self-Directed HCBS

1. Listen

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2. Read

In this lesson, you learned:

• The kinds of self-directed programs that are available
• The benefits of using self-directed supports
• The responsibilities of using self-directed supports

3. Scenario

Meet Roberta!

Roberta is a 71-year old retired librarian. She has lived in the same condominium for years. She enjoys its location because it is near stores and things she likes to do. Roberta enjoys visiting the library, museums, eating out, and going to church. She is a regular at the senior center card games. She recently had a stroke and now needs assistance with daily activities such as personal care and housekeeping. Roberta also needs support to get to the places and activities she enjoys. After Roberta's stroke, she had supports from a personal care assistant (PCA) agency. 

Roberta has decided that she wants to have more control over her supports. Roberta met with her service coordinator and her daughter to learn about her options.  She has decided to use a self-directed supports option that her state offers with assistance from her daughter.  As we move through the lessons, we will learn about Roberta's experience with hiring and managing DSWs.