Recruiting, Selecting, and Retaining Direct Service Workers to Provide Self-Directed HCBS

What You Can Expect to Learn in This Lesson

1. Read

Lesson Description

Providing home and community-based services can be stressful work.  Understanding and recognizing stress and burnout in your direct service workers (DSW) is important for keeping your best DSWs.  This lesson will help you understand the causes of stress and burnout and what to look for in your DSWs who may be struggling. 

Lesson Objective

After completing this lesson, you will be able to define stress and burnout and share the signs and symptoms.

2. Listen

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A group of matches. One is burned out.