Recruiting, Selecting, and Retaining Direct Service Workers to Provide Self-Directed HCBS

1. Listen

2. Read

Training should increase a DSW's skills and knowledge needed to provide your supports. The skills and knowledge DSWs should have to perform their jobs well are called competencies. When you are developing a training plan for your DSW, consider these questions:

• What competencies are essential to the job?
• What competencies does the DSW already have?
• What competencies does the DSW need?

Consider using the following resources to answer the questions listed above and inform the development of your training plan:

• The CMS Direct Service Workforce Core Competencies referenced in this lesson
• The Skills Questionnaire you completed in Module 2, Lesson 2.1
• The Realistic Job Preview you completed in Module 3, Lesson 3.1
• The DSW Finalist Worksheet you completed in Module 3, Lesson 3.3