Recruiting, Selecting, and Retaining Direct Service Workers to Provide Self-Directed HCBS

Why is a Training Plan Important?

1. Listen

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A white woman in a wheelchair who is smiling and looking at a Black woman. They seem to be involved in conversation and the two are holding hands.

2. Read

Having a training plan means that DSWs will learn the things they need to know to provide the right supports for you. Training is also important because:

  • Training can help DSWs learn skills that improve the quality of supports.
  • Training can help DSWs develop additional skills and grow professionally.
  • Training may help with DSW retention.