Recruiting, Selecting, and Retaining Direct Service Workers to Provide Self-Directed HCBS

Lesson Review

1. Listen

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A direct service worker and a woman who she supports are reviewing a bus schedule at a bus stop.

2. Read

Effective training is key to receiving the supports you need. When thinking about what training your DSWs need, consider the following:

  • What competencies do they need to provide you with supports?
  • What are the essential knowledge, skills, and abilities they need to have to provide you with supports?
  • What competencies, knowledge, skills and abilities does your DSW already have?
  • What training do they need to enhance their ability to provide you with supports?
  • What training resources are available?