Recruiting, Selecting, and Retaining Direct Service Workers to Provide Self-Directed HCBS

What You Can Expect to Learn in This Lesson

1. Read

Lesson Description

Providing feedback and recognition to your direct service workers (DSW) is good practice. Helping DSWs understand how they are doing in their job and where they need to improve can also increase retention. Understanding different ways to provide feedback and conduct formal evaluations with DSWs is important to consider when directing your own services.  

Lesson Objective

In this lesson, you will learn about providing feedback, formal evaluation, and recognition for your DSWs.

2. Listen

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Two Black men, who appear to be in their 20's, are dressed professionally and speaking to one another using sign language.