• ICI
  • Recruiting, Selecting, and Retaining Direct Service Workers to Provide Self-Directed HCBS
    • How to Use These Modules
    • What Will I Learn in These Modules?
    • Who Will Benefit From These Modules?
    • Module #1: Understanding Self-Directed Supports
    • Module #2: Finding the Right DSW for You
    • Module #3: Selecting and Hiring the Right DSW for You
    • Module #4: Welcoming and Training Your New DSW
    • Module #5: Supporting DSW Professionalism
      • Lesson #5.1: Performance, Boundaries, and Professionalism
      • Lesson #5.2: Effective Communication and Resolution of Conflicts
      • Lesson #5.3: Addressing DSW Poor Performance
        • What You Can Expect to Learn in This Lesson
        • Addressing DSW Poor Performance
        • Documenting Concerns Related to DSW Poor Performance
        • What is Misconduct?
        • Termination
        • Lesson Review
        • Congratulations! You Have Finished the Lesson
    • Module #6: Recognizing and Managing DSW Stress and Burnout
    • Resources
    • References
    • Glossary

    Recruiting, Selecting, and Retaining Direct Service Workers to Provide Self-Directed HCBS

    Welcome

    Share this page

    • Share this page on Facebook.
    • Share this page on LinkedIn.
    • Share this page via email.

    Addressing DSW Poor Performance

    Lesson 5.3 in the module on Supporting DSW Professionalism

    First time visiting these modules? Take a quick look at our 'How To Use' page.

    1. Listen

    Loading audio
    The illustration is meant to show the steps on the path to hiring and keeping direct support workers. Key steps in the process iclude recruiting, selecting, and retaining workers.

    Icon(s) used on this page:

    External Link Indicator Icon
    Opens an external site or resourceOpens an external site or resource -- We are committed to digital accessibility for all. Please be aware you are navigating to an external site that may not adhere to our accessibility standards.
    • Goto Previous Page Congratulations! You Have Finished the Lesson
    • Goto Next Page What You Can Expect to Learn in This Lesson
    {"isDev":false,"site":"publications.ici.umn.edu","shortSite":"publications","matomoId":44,"iciHosts":["addm.umn.edu","checkandconnect.com","checkandconnect.org","checkandconnect.umn.edu","dsws.umn.edu","etc.umn.edu","files.nceo.info","files.tiescenter.org","gathering.umn.edu","globalinclusion.org","ici-s.umn.edu","intersectingart.umn.edu","lend.umn.edu","nceo.info","reinventingquality.org","risp.umn.edu","rtcom.umn.edu","selfadvocacyonline.org","teleoutreach.umn.edu","tiescenter.org"],"loadDevLocales":false}