HCBS Training
Summarizing the Team’s Vision for the Future
Once the Vison Boards for what services look like “Now” and in the “Future” are completed, the next step is to discuss how these values relate to four major areas: people supported, people providing services, the HCBS provider, and the community. This next activity gives the team a chance to discuss these four areas and take notes.
Summarize the Team’s Future Vision
Graphic Facilitators are not needed for this activity. The steps include:
- Ask one team member to be the timekeeper for a 20-minute period,
- Recruit one person to take notes and another to facilitate the discussion, and
- Draw a large box with the 4 main areas on the poster paper (see example above), leaving plenty of room for recording the team's input.
Discuss What Services Will Look Like Once the Future Vision is Achieved
Write notes and short sentences that reflect the Vision Board you created for the future.
The People You Support
- Where will people receiving services live in the future?
- Where will they work if they want jobs?
- Who will be in their lives?
- How will supports for people be organized?
- People will live in homes that reflect the culture and lifestyle they value
- People will have meaningful employment with equal pay
- Everyone will be part of their community of choice in the manner they choose
- People report that their culture is valued and that they are treated equally
- No transportation problems occur. Access to positive supports are offered to improve quality-of-life
The People who Provide Services
What would employees, staff, and managers experience if the future vision is achieved?
- All staff learn to use one or more person-centered practice
- Training in positive supports is available
- Staff feel they are improving their own quality of life
- Staff report that their culture is valued and that they are treated equally
- Person-centered language is used in meetings and service delivery
The Provider Organization
What types of internal and/or external processes, policies, or systems are in place?
- Communication in the organization reflects person-centeredness in documents and conversations
- Policies and procedures support the use of person-centered practices
- Performance review processes are used to monitor and support staff in skill building
- Person-centered practices are highly visible across the organization.
- Cultural responsiveness strategies are in place
- Disproportionality patterns and other data related to social equity are collected
- The organization provides teams with tools that make it easy to bring data to meetings for decision making
The Community
How would the community be connected to the HCBS services?
What types of communication and collaboration will occur?
- Relationships with family members and guardians are nurtured
- Strategies for improving service coordination across school and mental health are put in place
- Staff represent the cultures within the community
- Natural supports are explored with civic organizations, as well as businesses, police, spiritual organizations, and the broader community