Recruiting, Selecting, and Retaining Direct Service Workers to Provide Self-Directed HCBS

What You Can Expect to Learn in This Lesson

1. Read

Learning Objective

You will be able to list the skills, experience, and key characteristics a direct service worker (DSW) needs to support you.


This lesson offers things you can do to recruit a new DSW. It will ask you to think about what is important to you, such as skills and experience. Think about the qualities you want in a DSW, such as being on time, being flexible, and having a good attitude. What does a “professional” relationship look like between you, your family or authorized representative, and your DSW?

2. Listen

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