Recruiting, Selecting, and Retaining Direct Service Workers to Provide Self-Directed HCBS

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Professionalism can be difficult in direct support work. DSWs are often working in people's homes. The kinds of tasks DSWs perform are personal. This can make having clear boundaries harder. It is important to clearly identify your expectations about how a DSW interacts with you, your team, your family, or your authorized representative. Your DSW works for and should listen and learn from you. It is easier to have a professional relationship with your DSW when you are clear about your expectations and boundaries.

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