HCBS Training
Evaluating Outcome Statements
Teams created outcome statements in Module 5. Outcome statements are used to make sure the team's values and vision drive the action plan. The evaluation plan created in this module will help teams monitor the action plan. It will also help the team make changes over time. Including the outcome statements in the evaluation plan helps the team make sure that HCBS values are reflected in the work taking place.
An HCBS team in Minnesota created wanted to make sure that “all staff members will receive support in using Person-Centered Thinking skills.” Person-Centered Thinking uses skills to support relationship building and problem-solving. These skills help balance what is Important To people with what is Important For them. The team documented efforts using the table you see on this page.
Outcome Statements
Employees/ Staff
As individuals, we feel confident with Person-Centered Thinking, are sufficiently supported, and trusted to take action
Organization
Our organization embraces and promotes a culture of Person-Centered Thinking (PCT). Goal: Support All Staff in using PCT Tools
Effort
Type of Data
Summary of Data
Develop PCT Coaches
Number of staff trained as PCT coaches
25 staff trained
PCT Coaches will work with staff
Number of staff each coach worked with
55 staff members were introduced to at least one tool
PCT Coaches will work with staff
Number of coach sessions with staff
130 individual sessions
Staff and people supported will complete one-page descriptions
Number of one-page descriptions completed
Staff completed = 20
People supported = 67
Use person-centered observation form to observe and record staff performance of person-centered practices
Direct observation in one area
(see spreadsheet for details)
Staff uses tool to score confidence using PCT skills
Staff confidence score
Number of staff = 45
Average score across tools = 3.7
Lowest and highest score range (1-4)
Activity
Please use the HCBS Planning Tool to complete the activity.
Brainstorm with your team how to evaluate the efforts for at least one goal that has been prioritized for this year.
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If you haven't already done so please use these links to access the tools.