HCBS Training

Learning from Each Other and Adapting to Change

Item 32 on the Minnesota Team Checklist has teams gather evaluation data from other people to help improve the action plan. The same strategies teams used earlier to assess the organization and involve others can be included as part of the evaluation. Families, guardians, staff, case managers, and community members may have ideas that can help the team begin organizing an evaluation plan. Once the plan is in place, everyone continues to provide feedback and guide the overall process.

The evaluation plan that the team creates to assess person-centered and positive support practices is considered a “living document”.  The team will use it during meetings throughout the year to guide practice.  The plan is also part of an annual review of how person-centered practices are changing how HCBS is provided. Many changes will occur over time that prompt the team to review how to assess progress. Examples of these changes include:

coffee cup on table with words if you change nothing, nothing will change
  • Changes in staff,
  • Leadership turnover,
  • Adding additional positive support practices,
  • New people receiving services,
  • State and regional changes,
  • Bigger changes in society  or federal-level changes, and
  • Events such as pandemics or natural disasters.

The action plan and evaluation may need to be adjusted when big changes occur within HCBS.


Please use the MN Team Checklist and the HCBS Planning Tool to complete the activity.

Minnesota Team Checklist.  Item number 30 in the Evaluation section.  INSERT_ITEM_HERE  Score the checklist: 0 – planning not yet started, 1 – in progress, or 2 – fully in place.

Checklist Item 32: Ideas and feedback from staff, people supported, and others are gathered, using surveys, interviews, listening sessions, and/or written notes about person-centered and positive support practices.

How will the team discuss using the feedback collected from others?

Minnesota Team Checklist

HCBS Planning Tool

If you haven't already done so please use these links to access the tools.